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Quality HDD Support Equipment |
Limited Warranty
United States and Canada
Surface to Surface Inc. or it’s subsidiary which last sold the product, warrants new products sold by it for use in the United States and Canada to be, at the time of manufacture, free from defects in workmanship and materials. This warranty covers for Twelve ( 12 ) Months of operation from the date of delivery for initial use, which ever comes first.
Exclusions and Additional Limitations
1. This warranty relates to the condition of the product at the time of manufacture and does not cover parts or service as a result of:
( a ) Normal wear and tear or required maintenance including, without limitation, adjustments or replacement of components subject to wear and tear, such as belts, hoses, seals and packing, fuses, bulbs, switches and ignition parts.
( b ) Abuse including, without limitation, neglect, improper operation, misapplication, overloading, accident or alterations not approved by Surface to Surface Inc.
( c ) Lack of maintenance, including without limitation, failure to inspect and maintain, improper repair, use of “unapproved parts”, cracked engine heads and blocks unless caused by failure of an internally lubricated part or repair of engine valves, rings or guides.
2. The company’s warranty does not apply to purchased components manufactured by others, where a separate warranty is made by the manufacturer of such components and will be applied as interpreted by the supplier.
3. All claims under this warranty shall be submitted in writing by the Distributor to the Company, which will be the sole judge in determining the merits of the claim.
4. The Company shall have the right to have all products or
parts claimed to be defective returned to it and the cost of shipping such items
shall be borne by the Distributor.
Mail in Warranty
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